Terms and Conditions

About Us

Video 125 DVD products are all in PAL format except where stated , Region free

Video125 is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@video125.co.uk

Contact details:

Video 125
Glade House
High Street
Sunninghill
Berkshire

SL5 9NP

Tel: 01344 628565
Fax: 01344 623302

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

At the checkout you will see the total value of all your purchases. For three or more items, quantity discounts apply. 10% for 3 items, 15% for 5 or more.


We accept credit or debit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. You may send your credit card information via phone, fax, regular mail or over the Internet.

Shipping And Handling

Europe:
Please add £2.00 for 1 programme,
£4.00 (max) for 2 or more.

Rest of the World:
Please add £4.00 for 1 programme, £8.00 (max) for 2 or more.
We only use Air Mail and the prices include a small handling
charge.

UK Mainland

All Prices are post free (second class).

Other options

First class - £2.00
For guaranteed signed for next day - £6.00

Delivery Schedule

We process your order right away and will normally despatch to you the same day .

International orders are generally delivered in around 10 days.

Overseas deliveries by First Class Air Mail.

Back Orders

If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

VAT is charged as normal for all customers within the EU
Customers outside of the EU will have the VAT deducted at our offices by our staff.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. All of our products come with a 28 day no quibble money back guarantee.

Reaching Us

If you need to reach us, please email us at Sales@video125.co.uk , alternatively, you can call on 01344 628565 (International +44 1344 628565]) or fax us on 01344 623302 or write to us at Video 125, Glade House, High Street, Sunninghill, Ascot, SL5 9NP England

Privacy Policy

Video 125 does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy

All our products carry a 28 day money back guarantee with the exception of computer software/hardware.

Remittance Terms

Please use our online service for complete "peace of mind" ordering.

You may of course send a cheque/postal order to us with your order.
You can also phone/fax/mail your order plus your details